Privacy Policy

Privacy Policy

Effective Date: December 15, 2025



1. What Is This Privacy Policy For?

my-iq.art (hereinafter referred to as “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal data, and informs you about your privacy rights and how applicable laws protect you.

This Privacy Policy applies to all visitors and users (“you”, “your”) who access or use the website https://my-iq.art(the “Site”), create an account, subscribe to our services, or participate in the tests available on the Site.



2. Legal Relationship

This Privacy Policy forms part of the agreement between you and us. By registering on the Site, subscribing to the Service, or ticking the acceptance checkbox at checkout, you confirm that you have read and accepted this Privacy Policy.



3. Data Controller

The Site is owned and operated by:

Velantra OÜ

Harju maakond, Tallinn, Kesklinna linnaosa

Jõe tn 9, 10151

Estonia

Email: support@my-iq.art

Velantra OÜ acts as the data controller for the personal data collected through the Site.



4. Updates to This Privacy Policy

The latest version of this Privacy Policy is the only version applicable during your use of the Site. We may update this Privacy Policy from time to time without prior notice. Any changes will be published on this page.



5. What Personal Data Do We Collect?

Personal data means any information that can identify you directly or indirectly.

We may collect, use, store, and process the following categories of personal data:

5.1 Data You Provide Directly

  1. Email address
  2. Username or nickname
  3. Account credentials
  4. Subscription status and history
  5. Support communications

5.2 Data Collected Automatically

When you visit the Site, we may collect:

  1. IP address
  2. Device and browser information
  3. Operating system
  4. Access times and pages visited
  5. Referring URLs

Cookies and similar technologies may be used. Please refer to our Cookie Policy for details.

5.3 Payment Information

Payments are processed by third-party payment providers. We do not store or process payment card details.

Payment providers may collect:

  1. Card number
  2. Expiration date
  3. Cardholder name
  4. CVV code

These providers comply with PCI DSS security standards.



6. Third-Party Services and Links

The Site may link to or integrate third-party services, including payment processors and analytics tools. These third parties process personal data under their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services.



7. Children

The Site is not intended for children. We do not knowingly collect personal data from individuals under the age required by applicable law. If you believe a child has provided personal data, please contact us immediately.



8. Special Categories of Data

We do not intentionally collect special categories of personal data (such as health, biometric, or psychological data).

Test results are for entertainment purposes only and are not medical, psychological, or diagnostic data.



9. Additional Information We May Request

In limited cases, we may request additional information to:

  1. verify your identity;
  2. investigate fraud, disputes, or chargebacks;
  3. comply with legal or regulatory obligations.

This may include:

  1. full name
  2. date of birth
  3. address
  4. identification documents

Such requests are made only when legally necessary.



10. How We Use Your Personal Data

We process personal data only where permitted by law, including to:

  1. provide access to the Site and its tests;
  2. manage subscriptions and billing;
  3. communicate with you regarding your account or support requests;
  4. improve Site functionality and user experience;
  5. monitor usage and prevent abuse or fraud;
  6. comply with legal obligations;
  7. send service-related or marketing communications (where permitted).

If required data is not provided, we may be unable to deliver the Service.



11. Legal Basis for Processing (GDPR)

We process personal data based on:

  1. performance of a contract;
  2. compliance with legal obligations;
  3. legitimate interests (security, fraud prevention, service improvement);
  4. your consent (where applicable).



12. Data Sharing and Disclosure

We do not sell your personal data.

Your data may be shared:

  1. with payment processors for transaction handling;
  2. with authorities where required by law;
  3. with service providers acting under our instructions;
  4. where you have explicitly consented.



13. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

However, no online system is completely secure, and we cannot guarantee absolute security.

Personal data is retained only as long as necessary for:

  1. service provision;
  2. legal and accounting obligations;
  3. dispute resolution.



14. Your Legal Rights (GDPR)

You have the right to:

  1. access your personal data;
  2. request correction of inaccurate data;
  3. request deletion of your data;
  4. object to processing;
  5. request restriction of processing;
  6. request data portability;
  7. withdraw consent at any time.

To exercise your rights, contact us at support@my-iq.art.



15. Fees and Response Time

Requests are generally handled free of charge unless excessive or unfounded.

We aim to respond within 30 days, unless the request is complex, in which case we will notify you.



16. Contact Information

For questions regarding this Privacy Policy or your personal data, contact:

Velantra OÜ

Harju maakond, Tallinn, Kesklinna linnaosa

Jõe tn 9, 10151

Estonia

📧 support@my-iq.art